PRIVACY POLICY

Last Updated: 08/03/2023

At Monnalisa Studios, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard the data you provide while accessing our website (https://www.monnalisastudios.com) and using our products and services. By using our website and engaging with our products and services, you consent to the practices described in this policy.

1. Information We Collect

a. Personal Information: We may collect personal information, including but not limited to your name, email address, postal address, phone number, and payment details when you create an account, place an order, subscribe to our newsletter, or participate in our promotions or surveys.

b. Device and Usage Information: When you access our website, we may collect technical information about your device, such as IP address, browser type, operating system, and browsing activity. We use cookies and similar technologies to gather this data and enhance your browsing experience.

c. Product Interaction Data: We collect information about your interactions with our products, such as the products you download or purchase, virtual services you engage in, and your preferences and feedback.

d. Communication Data: If you contact us via email, chat, or other communication channels, we may retain the content of your communications and our responses.

2. How We Use Your Information

a. Product Delivery and Services: We use your personal information to process and deliver your orders, provide virtual services, and grant access to digital downloads.

b. Account Management: Your account information helps us personalize your experience, maintain your account, and send important account-related communications.

c. Communication: We use your contact information to send you transactional emails, promotional offers, newsletters, and updates. You can opt-out of promotional communications at any time.

d. Improvement and Analytics: We analyze data to improve our website, products, and services, as well as to understand user behavior and preferences.

3. Data Sharing and Disclosure

a. Third-Party Service Providers: We may share your information with trusted third-party service providers to facilitate payment processing, analytics, and customer support. These providers are bound by confidentiality agreements and are prohibited from using your data for any other purposes.

b. Legal Compliance: We may disclose your information to comply with applicable laws, regulations, or legal processes or to protect our rights, privacy, safety, or property.

c. Business Transfers: In the event of a merger, acquisition, or sale of all or part of our assets, your information may be transferred to the acquiring entity.

4. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, use, or disclosure. However, no data transmission over the internet is entirely secure, and we cannot guarantee the absolute security of your data.

5. Your Choices

a. Opt-Out: You can opt-out of receiving promotional communications from us by following the instructions provided in the emails or by contacting us at [email address].

b. Cookies: You can manage your cookie preferences through your browser settings.

c. Account Deletion: If you wish to delete your account, please contact us at [email address], and we will assist you accordingly.

6. Minors

Our website and services are not intended for individuals under the age of 16. We do not knowingly collect personal information from minors without parental consent. If we become aware that we have collected data from a minor without parental consent, we will take appropriate steps to delete the information.

7. Changes to the Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with the “Last Updated” date.

8. Contact Us

For any questions or concerns regarding our Privacy Policy or your data, please contact us at [email address].

Please note that this Privacy Policy is a general overview, and specific details may vary based on applicable laws and regulations. We encourage you to review this Privacy Policy periodically and consult a legal professional for a comprehensive understanding of your data privacy rights and obligations.

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